Welcome To The Best Trained, Mission Focused Force Of Communicators On The Planet

Our Mission has three components:

Provide our client companies superior service and engagement that positively connects companies to their customers.

Provide jobs in Business Process Outsourcing for spouses of Military families to assure them financial support and career opportunities to thrive and achieve.

Provide financial support to severely wounded veterans by pledging over 30% of our proceeds to the Sentinels of Freedom.

A unique customer call and contact center

Your Company. Your Customers. And our Country.

This brilliantly simple solution is a win-win-win for everyone engaged in the program. Like their active duty mates, Military spouses have a can-do spirit and fortitude forged over years of Military instilled values.

Our Military Spouse Employment Partnership (MSEP) recruiting model fuses high caliber talent with a superior work
ethic to perfectly align solutions with your organization’s challenges. Triple Impact Connections will manage and accelerate the ideal approach to help your business adapt to today’s customer.

We have a deep understanding of customer relationships, change management/customer transformation strategies, and the technical expertise to help our clients exceed the goals they have for their customers.

help our nation’s Military families

They Look Out For Us, It’s Time We Look Out For Them

When you engage our MSEP, you help our nation’s Military families with the economic support they so richly deserve. But unemployment is over 25% for this demographic. Of those employed, Military spouses on average receive wages 25% lower than their civilian counterparts. Our soldiers make supreme sacrifices for us yet are low on the pay scale. So 60% of the current 1.8M Military spouses want or need work as secondary income earners.  Triple Impact Connections bridges that gap by hiring spouses (90% of whom are minority or women, 15-20% of whom are bilingual) to answer phones at home while their spouses are servicing our country, nearly doubling the family income.

In these times of pandemic concerns, this is a safe, at home, contact-less employment opportunity where staff rarely “calls in sick!” So if you’ve been looking to outsource your contact center needs, you no longer have to leave America to find high quality, cost effective solutions. Look no further than Texas for the most capable, best trained call center force on the planet.  88% of Military spouses have completed college course work, and 45% have earned a bachelor’s degree or higher.

This superb support system, like the American soldier, is mission focused and shares the Military values of integrity, efficiency and responsibility. The highly-skilled patriots who populate our contact centers come equipped with strong ethical values and comprise a stable, trusted workforce.

Currently more than 500,000 spouses of active-duty Army, Navy, Marine and Air Force service members seek employment at 100 + Military installations nationwide.

(Numerical data retrieved from US DOD and MSEP, November 2021)

We care. We build to suit. We own your business objectives every single day.